Privacy Policy

Last Updated: 10 Sept 2025

At St. Charles Hotel, Hudson, New York (“Hotel,” “we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, book a reservation, or stay at our property. It also explains how we use cookies and similar technologies.

1. Information We Collect

        We may collect the following types of information:

• • Personal Information: Name, address, email, phone number, payment details, government-issued ID, and booking details.
  • Stay Information: Dates of stay, room preferences, special requests, and services used during your visit.
  • Technical Information: IP address, browser type, operating system, and browsing activity on our website.
  • Other Information: For feedback, inquiries, or to communicate with our staff.

2. How We Use Your Information

        We use the information collected for purposes including:

• • Processing reservations, payments, and confirmations.
  • Providing services during your stay and ensuring guest satisfaction.
  • Communicating with you regarding bookings, promotions, or updates.
  • Improving our website, services, and guest experience.
  • Meeting legal, regulatory, or security obligations.

3. Sharing of Information

         We do not sell or rent your personal information. However, we may share information with:

• • Service Providers: Trusted third parties who help us process payments, manage bookings, or provide IT support.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

        We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

        Our website uses cookies and similar technologies to improve user experience and provide better services.

• • What Are Cookies?
    Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and enhance your browsing experience.
  • Types of Cookies We Use:
  • Essential Cookies: Required for website functionality, such as booking and security features.
  • Performance & Analytics Cookies: Help us understand how visitors use our site and improve performance.
  • Functional Cookies: Store preferences such as language or location settings.
  • Marketing Cookies: May be used to deliver personalized offers and promotions.
  • Managing Cookies:
    You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

                  By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Children’s Privacy

         Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

7. Your Privacy Rights

         Depending on applicable law, you may have rights to:

• • Access, update, or correct your personal information.
  • Request deletion of your information, subject to legal or contractual restrictions.
  • Opt out of receiving promotional communications.

         To exercise these rights, please get in touch with us using the details below.

8. Links to Third-Party Websites

       Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third parties before sharing any personal information.

9. Changes to This Privacy Policy

        We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last Updated” date at the top.

10. Contact Us

         If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

St. Charles Hotel
16 Park Place, Hudson, NY 12534
Phone:  +1 51882 29900
Email: infor@stcharleshotel.com